Frequently Asked Questions

Everything you need to know about Prep Xpress and our services.

A Legal Document Assistant (LDA) is a non-attorney who is registered with the county to prepare legal documents for self-represented individuals. Prep Xpress is registered as LDA #5492 in Riverside County, California. We prepare documents based on the information you provide but do not provide legal advice.
We prepare and file your documents within 3 business days of receiving your completed intake form and payment. The court's processing time varies by county and case type, typically 2–8 weeks.
For many uncontested matters (such as uncontested divorce, LLC formation, or DBA registration), you generally do not need to appear in court. We will let you know if a court appearance is required for your specific case.
We can answer questions about the document preparation process, but we cannot provide legal advice. If you need legal advice, we recommend consulting a licensed California attorney.
After your documents are filed with the court, we will email you digital copies of the court-stamped filed documents. You will also receive a case number for tracking.
We accept all major credit and debit cards through our secure Square payment processing. All transactions are SSL encrypted.
Yes. We serve all 58 California counties. Our service is 100% online, so no matter where you are in California, we can help.
If we are unable to complete your documents for any reason, we will provide a full refund. If you cancel before we begin preparation, we will refund your payment minus a $25 processing fee.
Yes. Use our Track My Case page to check the status of your documents using your email address or case number.
Yes. All information you provide is encrypted and stored securely. We never share your personal information with third parties except as required to complete your legal documents.

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(213) 418-2125 View Services